How do I connect with my partner?
One person creates an invite in the app and shares it with their partner. The other person joins using that invite. Once paired, you can create Daily Moments together.
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Our Story Support
Need help with Our Story? Find answers to common questions below or contact us directly.
Why can’t I see my partner’s photo yet?
Each person’s contribution stays hidden until both partners have submitted for the day and the page is revealed. This lets you open the completed page together.
What happens if an upload fails?
You can retry the upload. The app can keep a pending Daily Moment so you can reopen the app and try the upload again.
How do I leave a couple?
Open Manage Partner in the app and use the leave option there. Follow the confirmation shown in the app to finish leaving the couple.
How do I delete my account?
Use the account deletion option inside the app and follow its confirmation steps. The app removes your account and your associated profile and personal contributions.
What happens to my partner’s data if I delete my account?
Your partner’s account and partner-owned content remain. Shared history may become one-sided where appropriate.
Can I recover my account on another device?
Not currently. Authentication is anonymous, and cross-device account recovery or transfer is not available yet.
How do I report a privacy or support issue?
Email anaschahbalani@gmail.com with a description of the issue. Please avoid sending private photos or sensitive journal details unless needed to explain the problem.